We get asked a lot of questions as to how backorders work, so we thought we would explain:-
Games Workshop Backorders.
Games Workshop delivers to ourselves every Wednesday and Thursday. What this means is, that every Tuesday at 12 Noon we place orders for Warhammer 40k, Citadel, Age of Sigmar, and Horus Heresy items that are either on backorder, items to expand our range or items that have been pre-ordered. Please note if Games Workshop do not have these items in stock we cannot supply these until they become available.
As soon as said items arrive in store we dispatch them the same day.
Malifaux items have a 3-day turnaround on backorder, this means that as soon as backorder items are ordered by yourselves, they are ordered from our supplier. Three days later when they arrive in the store they are dispatched. Unfortunately, we do not get real-time stock levels from our suppliers, therefore, this can be a little difficult to predict delivery times.
Magic the Gathering & Dragon Ball Backorders.
Magic the Gathering & Dragon Ball boxes and boosters backorders are treated the same as Malifaux backorders. Backordered items take three days to arrive in store and as soon as they arrive they are dispatched.